Privacy Policy
Last updated: 10 July 2026
At Rise Again Music, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information may be collected when you visit this website, contact us, create an account, or purchase a digital product, and how that information is used and protected.
Data Controller
The person responsible for processing personal data on this website is:
Rise Again Music
Sohna Ndoi
Goerdelerstraße 24
65197 Wiesbaden
Germany
Email: info@riseagainmusic.com
Website: riseagainmusic.com
How We Use Your Information and Legal Bases
We process personal data only where there is a lawful basis under the General Data Protection Regulation (GDPR).
Your personal data may be used:
– to respond to messages and enquiries. The legal basis is Article 6(1)(b) GDPR where the enquiry relates to a purchase or potential purchase, and Article 6(1)(f) GDPR for other general enquiries
– to process orders, accept payments, create or manage customer accounts, deliver digital products, and provide customer support. The legal basis is Article 6(1)(b) GDPR
– to comply with accounting, tax, consumer protection, and other legal obligations. The legal basis is Article 6(1)(c) GDPR
– to maintain website security, prevent fraud, resolve technical problems, and protect the website from misuse. The legal basis is Article 6(1)(f) GDPR
– to analyse website use, display advertising, or use other non-essential cookies where you have provided consent. The legal basis is Article 6(1)(a) GDPR. You may withdraw your consent at any time through the cookie settings
Information required during checkout must be provided so that we can process your order and deliver the purchased digital product. Without the required information, we may be unable to complete the purchase.
Who May Receive Your Data
We do not sell your personal data.
Where necessary, personal data may be shared with trusted service providers used to operate this website and fulfil purchases, including:
– website hosting and technical service providers, including Hostinger
– store and order-management services used through WordPress and WooCommerce
– payment services, including WooPayments and Stripe, when you make a payment
– contact-form and email services used to receive and respond to enquiries
– Google services, such as Google Analytics, Site Kit, AdSense, and YouTube, where these services are enabled and subject to your cookie choices
– public authorities or professional advisers where disclosure is required by law
These service providers may process only the information necessary to provide their services, process payments, prevent fraud, maintain security, or comply with legal obligations.
Payments
Payments made through this website may be processed using WooPayments and its payment-processing partner, Stripe.
Information required to process or support the payment may be transferred to the payment provider. This may include your name, email address, billing information, order amount, payment status, IP address, and transaction information.
Payment providers process personal data according to their own privacy policies and legal obligations.
Cookies and Similar Technologies
This website may use cookies and similar technologies.
Essential cookies may be used to operate the website, maintain the shopping cart, process checkout, remember security settings, and provide requested website functions.
Analytics, advertising, or embedded-media cookies will be used only where legally required consent has been provided. You can accept or reject non-essential cookies through the cookie banner and change your choices through the available cookie settings.
Google confirms that Site Kit website owners remain responsible for handling GDPR notices and consent, and its consent mode works together with a cookie banner or consent-management tool.
Google Services and Embedded Content
This website may use Google Site Kit, Google Analytics, Google AdSense, or embedded YouTube videos.
When these services are enabled, technical information such as your device and browser information, visited pages, cookie information, and interactions with the website or embedded content may be processed by Google.
Non-essential Google services will be controlled through the website’s cookie-consent settings where consent is legally required.
External Links
This website may contain links to external platforms, including Amazon, Gumroad, YouTube, music-streaming services, and social-media platforms.
When you click an external link, you leave this website. The external provider is responsible for how it processes your personal data, and its own privacy policy applies.
Data Retention
Personal data is kept only for as long as necessary for the purpose for which it was collected.
Contact enquiries are retained for as long as reasonably necessary to respond and manage any related correspondence.
Order, transaction, and accounting information may be retained for the periods required under applicable tax, commercial, and consumer-protection laws.
Customer-account information may be stored until the account is deleted, unless continued retention is required by law.
Cookie and analytics information is retained according to the selected cookie settings and the retention periods applied by the relevant service provider.
International Data Transfers
Some service providers may process personal data outside Germany or the European Economic Area.
Where personal data is transferred internationally, the transfer will be handled using an applicable legal safeguard, such as an adequacy decision, approved standard contractual clauses, or another transfer mechanism permitted under data-protection law.
Your Data-Protection Rights
Subject to the conditions of applicable data-protection law, you may have the right to:
– request access to your personal data
– request correction of inaccurate or incomplete data
– request deletion of your personal data
– request restriction of processing
– object to processing based on legitimate interests
– receive certain personal data in a portable format
– withdraw previously given consent at any time
– submit a complaint to a data-protection supervisory authority
Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.
Right to Lodge a Complaint
You have the right to submit a complaint to a data-protection supervisory authority.
The competent supervisory authority in Hessen is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Germany
Email: poststelle@datenschutz.hessen.de
The Hessian authority provides an official complaint procedure and confirms these current contact details.
Data Security
We take reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration, disclosure, or misuse.
Changes to This Privacy Policy
This Privacy Policy may be updated when the website, its services, or legal requirements change. The current version and its latest update date will be published on this page.
Contact
For questions about this Privacy Policy or requests concerning your personal data, please contact:
Rise Again Music
Sohna Ndoi
Email: info@riseagainmusic.com